Privacy Policy

Privacy Policy

Effective Date: 02.04.2023

At CPD PROFESSIONAL STANDARDS INSTITUTE (“we,” “us,” or “our”), safeguarding your privacy and personal data is of utmost importance. This Privacy Policy details the practices, procedures, and commitments we undertake to ensure the confidentiality, security, and lawful processing of your information. By using or accessing our website https://cpdpsi.co.uk/, you consent to the collection, use, and storage of your information as outlined in this Privacy Policy.
 

Scope of Policy

This Privacy Policy applies to all visitors, registered users, and individuals interacting with our website. It governs the collection, usage, sharing, and security of personal and non-personal data provided through our services.

 

Data Collection and Usage

We collect data to enhance your experience and provide our services effectively. The information collected may include, but is not limited to:

Personal Information:

- Identifiable Information: Name, email address, phone number, postal address, and payment details, collected during course registrations, memberships, purchases, or inquiries.

-  Account Information: Login credentials (email address and password) when creating an account.

Non-Personal Information:
- Technical Data: IP address, browser type, device specifications, and browsing patterns.
- Behavioural Data: Pages visited, links clicked, and interactions on the website.

 

Purpose of Data Processing

We process your personal data for the following purposes:

1. To deliver services, including processing memberships, orders, accreditations, and inquiries.
2. To provide efficient customer support and communication.
3. To administer marketing activities, such as newsletters, promotional offers, and updates about our services.
4. To enhance website performance and user experience through analytics and feedback.
5. To ensure compliance with legal, regulatory, and contractual obligations.

 

Data Sharing

Your personal data will not be sold, rented, or shared for marketing purposes without your explicit consent. However, we may disclose your information under these circumstances:

1. Service Providers: With trusted partners and vendors necessary for payment processing, service delivery, or system support.
2. Legal Compliance: To comply with applicable laws, regulations, or court orders.
3. Fraud Prevention: To protect against fraud, unauthorized access, or illegal activities.
4. Business Transactions: In cases of mergers, acquisitions, or restructuring, your data may be transferred as part of the organizational assets.

All third parties are contractually obligated to process your data under strict confidentiality and data protection agreements.

 

Cookie Policy

Cookies are small text files stored on your device to optimize your experience and improve our website’s functionality.

Types of Cookies Used:
1. Essential Cookies: Required for the website’s core functionalities.
2. Performance Cookies: Gather data to analyze and enhance site performance.
3. Targeting Cookies: Tailor content and advertising based on your preferences.

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit certain features of the website. For more information, visit www.aboutcookies.org.

 

Data Protection Commitments

We employ advanced security measures to ensure the protection and confidentiality of your data. These measures include:

- Encryption: Secure transmission of data through SSL technology.
- Access Controls: Restricting access to authorized personnel only.
- Data Minimization: Collecting only the necessary data for legitimate purposes.

While we implement robust security protocols, no online platform can guarantee absolute security. We advise users to take personal precautions, such as using strong passwords and maintaining device security.

 

Your Rights

You have several rights regarding the data we hold about you, including:

- Access: Request a copy of your personal data.
- Rectification: Correct any inaccurate or incomplete information.
- Erasure: Request the deletion of your data, subject to legal obligations.
- Restriction: Limit the processing of your data under specific conditions.
- Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Objection: Withdraw consent or object to the processing of your data for direct marketing.

To exercise these rights, please contact us at info@cpdpsi.co.uk.

 

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period lapses, your data will be securely deleted or anonymized.

 

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors without verifiable parental consent.

 

Policy Updates

This Privacy Policy may be amended to reflect changes in legal requirements, business practices, or service offerings. Any updates will be posted on this page, and significant changes will be communicated through appropriate channels. Continued use of our website signifies your acceptance of these updates

.

Contact Information

For inquiries, concerns, or to exercise your data rights, please contact us at:

Email: info@cpdpsi.co.uk
Address: [Insert Business Address]

Thank you for trusting CPD PSI  with your personal data.